Frequently Asked Questions

What kind of storage do you offer?

trasteros-valencia-faq-1A customized smart storage. If you are relocating, renovating or reorganizing, we have personal storage units so you can easily store furniture, family heirlooms or equipment for the garden season. For professionals we offer business storage units where you can secure and have easy access to your supplies, file cabinets, documents and office furniture..

What kind of security devices do you offer?

trasteros-valencia-faq-2The security of your belongings is important to us and therefore our facilities are protected by alarms connected with the police, video surveillance systems that allow us every moment see the movement anywhere on the facilities, access codes to enter the storage units and finally a high security padlock to get into your store room and which only you have the key.

Do I have to hire long term storage?

trasteros-valencia-faq-3Of course not. We understand some people have troubles with the commitment, thus our storage has always a monthly basis.

Do you provide push carts or dollies to help me to carry my belongings?

trasteros-valencia-faq-4Yes, of course. Even we offer Wi-Fi in our facilities. We do as much as we can to make it easier your storing experience.

Do I have to hire a storage insurance?

trasteros-valencia-faq-5KUBICO SELF STORAGE has a liability insurance for all facilities and another insurance for the content of each storage unit, although it is advisable that depending on the value of your belongings have another supplement.

What’s the difference between office hours and opening hours?

trasteros-valencia-faq-6During office hours you can hire a storage unit, buy moving supplies, make payments and receive personal attention and advice from our qualified staff. During gate hours you can use your login ID and enter to your storage unit. You can also phone us at any time or contact us online.

How much space do I need to store my belongings?

trasteros-valencia-faq-7Don’t worry if you are in doubt come by the office and our staff will advise you about the best size and the most affordable. You can also read the “Storage tips” section and the “Space calculator” at this very website to make it easier for you.